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Terms & Conditions

General terms & conditions
Accuracy of content
Damage to your computer
Password/account security
Restrictions on purchase
Availability
Delivery
Acknowledgment and acceptance of your order
Cancellation, Returns and Refunds
Use of this website from outside the UK
Exclusions of liability
Other legal notices
Changes to legal notices
Law, jurisdiction and language
Links to other websites


These terms & conditions set out the basis on which you can visit and use our website. Please read them 
carefully as they contain important information.
General terms and conditions
This site is owned and operated by Swalk Craft Paraphernalia Ltd ("Swalk Craft", we" or "us"). 
Registered office: Units 2-4 Weston Barns, Weston, Hitchin, Herts, SG4 7DB, UK. 
Registered number 5070050 (England and Wales). Vat No: GB 838 7350 96. If you want to ask us 
anything about these terms & conditions or have any comments or complaints on or about our 
website, please email us at info@swalkcraftparaphernaila.co.uk or call us on +44 (0)1462 790070. 
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Accuracy of content
Swalk Craft Paraphernalia Ltd has taken every care in the preparation of the content of this website, in 
particular to ensure that prices quoted are correct at time of publishing and all products have been fairly 
described. However, orders will only be accepted if there are no material errors in the description of the goods 
or their prices as advertised on this website. All prices are displayed inclusive of VAT (for international orders 
the purchaser is responsible for any import duties and/or tax that may be levied by their own country.). 
Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. 
We have made every effort to display as accurately as possible the colours of our products that appear on 
the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee 
that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
To the extent permitted by applicable law, Swalk Craft Paraphernalia Ltd disclaims all warranties, express 
or implied, as to the accuracy of the information contained in any of the materials on this website. 
Swalk Craft Paraphernalia Ltd shall not be liable to any person for any loss or damage which may arise 
from the use of any of the information contained in any of the materials on this website. 
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Damage to your computer
Swalk Craft Paraphernalia Ltd makes every effort to ensure that this website is free from viruses or 
defects. However, we cannot guarantee that your use of this website or any websites accessible 
through it won't cause damage to your computer. It is your responsibility to ensure that the right 
equipment is available to use the website and screen out anything that may damage it. Swalk Craft 
Paraphernalia Ltd shall not be liable to any person for any loss or damage which may arise to computer 
equipment as a result of using this website.

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Password/account security
You are responsible for maintaining the confidentiality of your password and account and any activities 
that occur under your account. Swalk Craft Paraphernalia Ltd shall not be liable to any person for any 
loss or damage which may arise as a result of any failure by you to protect your password or account.
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Restrictions on purchase
Where the order contains:
a. Knives (including craft knives, scalpels, scissors & replacement blades), by placing an order you confirm that 
you are over the age of 18.

b. Glues and Solvents, by placing an order you confirm that you are over the age of 18.
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Availability
All items are subject to availability. We operate a live stock system with our retail shop and website. Therefore 
there may be rare occasions where we are unable to fulfill items from your order due to items being purchased 
in store prior to web orders being picked. In these circumstances we will inform you as soon as possible if the 
goods you have ordered are not available by emailing you and refunding the value of the said items (via the same
method as payment was made).

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Delivery          
All orders are delivered via Royal Mail. We cannot accept liability for delays in delivery once the order has been 
dispatched. We recommend that customers use the "Special Delivery" option if traceable delivery is required.
Orders will be dispatched within 2 working days to the address specified upon ordering. Should your order 
include item/s which are out of stock we will ship your order without those items and refund the value of 
the out of stock item/s. We do not hold back orders.
International orders: will be dispatched via Royal Mail if under 2kg, if over 2kg a carrier will be used. Please 
allow up to 28 days for delivery.
Delivery charges vary depending on the type of products ordered and the service you select and cannot 
be refunded. 

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Acknowledgment and acceptance of your order
We will notify you by email as soon as possible to confirm receipt of your order. Payment of your order is 
processed when you place your order. Our acceptance of your order will take place upon despatch of 
the product(s) ordered. 
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Cancellation, Returns and Refunds 
Under the distance selling regulations you have the legal right to cancel your order within seven working 
days of receipt of the goods. 
Should you need to return an item for any reason please contact us via email: 
info@swalkcraftparahernalia.co.uk or telephone +44 (0)1642 790070. 
Items will only be accepted for refund in the following circumstances:
Items must be:
		 1. Returned  to us in their supplied sealed packs or containers, the packs or containers and 
		     must be unopened.
         2. Returned to us within 28 days of receipt 
         3. Safe return of the good to Swalk Craft Paraphernalia Ltd is the responsibility of the customer. 
         4. All refunds will be issued via the same method as the original payment was made.
This does not affect your statuary rights.
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Use of this website from outside the UK
Unless otherwise specified, the materials on this website are directed solely at those who access this 
website from the United Kingdom. Swalk Craft Paraphernalia Ltd make no representation that any products          
or services referred to in the materials on this website are appropriate for use, or available, in other 
locations. Those who choose to access this site from other locations are responsible for compliance with 
local laws if and to the extent local laws are applicable.
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Exclusions of liability
Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages 
arising from death or personal injury caused by the negligence of Swalk Craft Paraphernalia Ltd or 
any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by          
and construed in accordance with English Law. If any provisions of these disclaimers and exclusions 
shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable 
and shall not affect the validity and enforceability of the remaining provisions.
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Other legal notices
There may be legal notices on other areas of this website which relate to your use of this website, 
all of which will, together with these terms & conditions govern your use of this website.
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Changes  to legal notices
We reserve the right to change these terms & conditions from time to time and you should look through 
them as often as possible.
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Law, jurisdiction and language
This website, any content contained herein and any contract brought into being as a result of usage 
of this website are governed by and construed in accordance with English Law. The parties to any 
such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. 
All contracts are concluded in English.
These terms and conditions do not affect your legal rights.
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Links to other websites
We have placed links on this website to other websites we think you may want to visit.          
We do not vet these websites and do not have any control over their contents.          
Swalk Craft Paraphernalia Ltd cannot accept any liability in respect of the use of these websites.
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